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Thank you for visiting the site of the Cyclists' National Helpline, based in Preston, Lancashire. We cover the whole of the United Kingdom.

This site covers all areas of the service that we provide; the core activity of the helpline, accident claims investigation, risk management and guidance on incorporating cycling  in a Workplace Travel Plan.

If :

  you have very recently been involved in an accident or
  you are pursuing a claim and need some guidance and reassurance,

everything you need is just a click or two away, including contact with a cyclist lawyer trained in accident investigation.

We are often asked whether we are actually cyclists ourselves.

The founder director Paul Darlington and communications manager Peter Mason completed a charity 'coast to coast' on 23rd June 2007, covering 149 miles in less than 12 hours cycling time.

0808 100 9995.



We will explain about:
  your rights,
  the responsibilities and obligations imposed on other road users
  the duties of highway authorities and
  set out the action which is best taken immediately.
If you cannot find the answer on this site, then you can either send the enquiry by e-mail or call the Cyclists' National Helpline at any time between 7.00 am and 10.00 pm :

In the pages that follow there is information upon:

  witnesses,
  insurance,
  police,
  hit and run accidents,
  potholes,
  expenses: what will be incurred and how they will be paid.


The usual procedure that we adopt on receipt of an enquiry is to provide a free, full written appraisal within 48 hours.


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